Refund policy

Returns & Refunds

Our soaps are crafted in small batches using traditional methods and natural ingredients. Because soap is a personal and hygienic item, we’re unable to accept returns on opened or used products.

If your order arrives damaged, incorrect, or with a quality issue, please reach out within 7 days of delivery and include a photo. We’ll gladly arrange a replacement or refund. info@globalbathmarket.com

Unopened and unused items may be returned within 14 days of delivery. Return shipping is the responsibility of the customer, and original shipping costs are non-refundable.

Because scent and texture are deeply personal—and because handmade soap naturally varies from batch to batch—we’re unable to offer refunds based on fragrance preference or normal variations.

If something doesn’t feel right, please contact us. We value care, fairness, and long-standing customer relationships.